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Terms and conditions

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  1. Appointment Policy:

   – Patients are required to schedule appointments in advance.

   – Cancellations or rescheduling should be done with a minimum notice period to avoid fees.

  1. Payment Terms:

   – Payment is due at the time of service unless prior arrangements are made.

   – Accepted payment methods should be clearly communicated.

  1. Insurance Information:

   – Patients should provide accurate insurance information before treatment.

   – The clinic will assist in processing insurance claims, but patients are responsible for understanding their coverage.

  1. Treatment Plans:

   – Clear treatment plans will be provided, including estimated costs and procedures.

   – Patients are encouraged to discuss any concerns or questions regarding proposed treatments.

  1. Confidentiality:

   – Patient information is strictly confidential and will not be disclosed without consent, except as required by law.

  1. Emergency Procedures:

   – Protocols for handling dental emergencies are in place, and patients will be informed of appropriate contacts.

  1. Patient Cooperation:

   – Patients are expected to cooperate during treatments and follow post-treatment care instructions for optimal results.

  1. Children’s Policy:

   – A responsible adult must accompany minors to appointments.

   – Parents/guardians are required to provide necessary consents for minor treatments.

  1. Communication:

   – The clinic may communicate important information via phone, email, or text message.

   – Patients are responsible for keeping their contact information up to date.

  1. Health and Safety:

    – Strict infection control measures are implemented for patient and staff safety.

    – Patients should inform the clinic of any changes in their health status.

  1. Feedback and Concerns:

    – Patients are encouraged to provide feedback about their experiences.

    – Any concerns should be brought to the attention of the clinic for resolution.

  1. Termination of Services:

    – The clinic reserves the right to terminate services if a patient’s behavior is disruptive or non-compliant with clinic policies.

  1. Modification of Terms:

    – The clinic may modify terms and conditions with reasonable notice to patients.

    – Continued use of services implies acceptance of updated terms.

  1. Governing Law:

    – Any disputes will be governed by the applicable laws and regulations.

  1. social media and Marketing:

    – The clinic may use patient testimonials and before/after photos for marketing purposes with appropriate consent.